Job Description

Who You Are

You are a dedicated professional with a focus on managing and coordinating temporary accommodation. You have a strong commitment to efficiently allocate housing resources while ensuring quality and safety standards are met. You prioritize the needs of vulnerable populations, including families and children, and work actively to overcome barriers in the housing sector. Your relationships with accommodation providers and a thorough understanding of housing legislation are key to your success.

What the Job Involves

This role involves overseeing the allocation and management of temporary accommodation units, including emergency housing. You will control activities related to admissions and discharges to maximize the efficient use of available accommodation. The role requires minimizing the use of shared accommodation for families, tracking and monitoring clients, and ensuring timely movement from temporary housing. Successful candidates will liaise with emergency accommodation providers, handle complaints, conduct property visits, and ensure compliance with relevant laws and standards. Administrative duties such as record-keeping and coordinating lease agreements are also critical to the position.

Skills

• Strategic allocation of housing resources
• Stakeholder relationship management
• Casework and client management
• Complaint handling and conflict resolution
• Legal and legislative compliance
• Property inspection and quality assurance
• Administrative skills with IT proficiency
• Commitment to safeguarding and diversity initiatives